TOP CLASS SERVICES
Category	Service Type	Service level	Description
Time -To- Market	Lead Time	Standard Lead Time	Stable 2-3 weeks lead time. Date order confirmation per day
		Guaranteed Lead Time	2 weeks lead time guaranteed at any time. Date order confirmation per day
	Speedy Service	Speedy Service	5-10 Days delivery lead time
	On-Time Delivery	Standard	95% on time delivery to customer destination
		Top Class OTD	98%+ on time delivery to customer destination
Logistics Services	Stock Services	Call off	Stock available for call-off: 3-5 days delivery guaranteed
		VMI	Guaranteed minimum stock level and replenishement service: 2-3 days delivery
	Shipping	Standard	Delivery confirmed per day and pre-booking before delivery
		Special Request	Pre-booking per day time slot, specific unloading instructions to carriers
		Smaller Order Size	Small quantity delivery available with surcharge
Other	Customized Service	Reporting Service	Reporting of performance tracking (service, portfolio, stock and turnover)
		Vertical Packaging	Vertical Packaging solutions with no wooden material (pallets/flanges) and allowing logistics optimization
		Small Reels	Small reels at width below 500 mm supplied in 2-3 weeks lead time
		Customized Solutions	Customized packaging and reel diameter/length solutions allowing logistics and programming optimization